Lessons learned from two decades of relationships
Over the past twenty years, Westforce Construction has learned that experience on its own rarely gets anyone through a hard project. Instead, attitude plays a much more significant role in determining success. The company has hired people with impressive credentials who left soon after the job stopped being straightforward, while others with less experience stayed and worked through challenging times.
Construction in Western Australia is a rapidly changing field, with projects often shifting scope or timeline within a single week. As a result, experience earned on a different project or in a different region may not always translate. What matters more is whether someone is willing to learn and adapt when the job demands it.
Looking at the team leaders and project managers at Westforce today, it’s clear that most of them didn’t arrive in their roles with a matching background. Instead, they took on new challenges, stayed with projects through difficult times, and were given the opportunity to learn on the job. Nobody was handed responsibility without earning it, and this approach has shaped the company’s leadership team over the years.
The company’s leadership team is a result of choosing attitude over pedigree. By trusting attitude and giving employees room to grow, Westforce has been able to build a strong and resilient team. This approach to hiring and development hasn’t always been easy to justify, but it’s paid off in the long run. The leadership team’s diverse background is a sign of the company’s willingness to take a chance on individuals who may not have had the exact experience, but had the right attitude and adaptability to learn and grow.
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Adapting To Change
The people who have stayed with Westforce through twenty years of change deserve a lot of credit. They’ve adapted to new sites and shifting demands multiple times, often without complaint. Some have started in different roles and moved into new positions, while others have stayed on site through challenging periods. The company is grateful for the people who have delivered its work over the years, and this gratitude is not always expressed openly.
As a business owner, it’s not always possible to make the right hiring decisions. Sometimes, the “gut feeling” can be wrong, and the glamour of someone’s experience can cloud judgment. However, after two decades in a constantly changing industry, Westforce has learned to trust attitude over credentials almost every time.
Any business owner who has been in the industry for a while likely has a similar story. The people who carried the business through its hardest years were probably not the ones who looked most impressive at the start. It’s worth taking the time to think about who actually got the business through tough times and whether they’ve been properly recognized. For Westforce, it’s clear that the people who have stayed with the company and adapted to its changing needs have been essential to its success.
Westforce wouldn’t be celebrating twenty years without the people who have worked hard to get it there. Taking a step back to appreciate this is a proud moment for the company, and it’s a reminder of the importance of trusting and valuing its employees.
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Valuing Employees
In practice, this means that Westforce’s approach to hiring and development has had a direct impact on the people who work there. By prioritizing attitude and adaptability, the company has created an environment where employees feel valued and supported. This, in turn, has helped to build a strong and loyal team that is better equipped to handle the challenges of a rapidly changing industry.
They have created a positive work environment.
Westforce’s success is due to its employees. The company has been able to build a strong and resilient team by trusting attitude and giving employees room to grow. This approach has allowed the company to work through the complexities of the construction industry in Western Australia, where projects often require adaptability and a willingness to learn and adjust to new circumstances.
